I was looking for an American-made computer last Spring. (Any sane person should be doing the same with all products.) In the course of random Web-searching, I came across the Lotus website. I ordered an Astra with an i5 chip/Windows 7 without much hesitation The price was a little higher than you might pay for something mass-produced and imported, but the design qualities were compelling, and the support arrangement was convincing. Delivery took slightly longer than expected, but the company responded promptly to every e-mail inquiry until the computer arrived.
The computer was delivered without a scratch. It was clearly put together with care - much more appealing to the eye and touch than anything you'll find on a shelf anywhere. I hooked it up to the keyboard and monitor I had gotten separately and it started right up without any problem. It has plenty of speed and no "bloatware" or other tedious hype. It was basically set up fine from the start. I think I had to use one of the included disks to install Adobe reader. Norton virus/spyware protection is included, but I'd rather not clog things up with that, since I have a laptop for Internet.
Since then I've had no problem installing and using some fairly demanding software. The i5 chip handles everything in there so far, and upgrading is always an option. It isn't a machine to toss out and replace. I haven't needed tech support, but based on prompt, personal e-mail contact, I am confident that it will be there. The next step is to sign up for wind power - available just about anywhere these days...
— Michael McCulloh, Chicago, IL
I love my Lotus Solstice 17" with maxed out RAM. It is a wonderful video editing and production machine, and Karel is most helpful always responding to questions [even dumb ones caused by an id10t problem!]. Great that Karel is doing his best to keep technology in the US—keep up the good work, Karel
— Roy Close, Swainsboro, GA
Got an Eclipse Laptop from these guys and compared to brands like Alienware and Razor-blade you definitely get your moneys worth. This laptop is quiet, runs amazing fast and smoothly and just looks great overall. I got the 95% gamut screen and it is well worth the upgrade as it makes everything just pop. My only con for this is that there 15" Eclipses don't come with a backlit keyboard which since I tend to use it a lot at night would have been a major asset. As a gaming laptop I think all of them should carry the backlit keyboard but other than that this is a very good laptop and you will not be disappointed in it nor will you be disappointed in their customer service. Karel was very helpful especially when we had some problems with Paypal which got sorted out. Great laptop and great company to which I highly recommend!
— Chris Clark, Creston, IA
These guys are amazing, great computers, great service, what more could you ask for in a company? Always accommodating, answer emails quickly, did I mention great service? All that I could ask for and more, Karel is always there to answer every question you need answered as well. Great company.
— Patrick McGibbon, New York, NY
Purchased my Lotus laptop about 1 year ago. I have not been disappointed with the quality of the laptop or it's performance. The fact that they do not cram a lot of "junk" onto the laptop like many of the other vendors do, speaks a lot to the companies focus being quality and performance at the best price when compared to similar competitor laptops. Additionally, the customer service received during purchase was attentive and focused to customer's needs, with top notch execution. Finally, although it is not possible to purchase an American made laptop, having one that is assembled and tested in the U.S. is as close as one gets; highly recommend Lotus to consumers.
— Javier Reyes, Monterey, CA
Karel was super helpful with all questions and stayed on top of our order status. We will order from them again in the future.
— Natalie Nixon, Miami, FL
I have had my Lotus Eclipse Laptop for the past year and a half.. I am still in absolute love with it.. I am a Computer Engineer and I also run a V-SFX Studio, I operate Adobe Production Suites as well as Vue, 3ds and Maya. It keeps up right along with my render servers and makes projects on the road a breeze.. I have had several of the Brand Systems, Alienware, Acer, Lenovo, HP/Compaq. but none of them compare to the Quality and Service provided by Lotus Computer.
— Zach Roth, Billings, MT
I love my Lotus! It is fast and beautiful, just like the flower and sports car! And I really appreciate the wonderful service after the sale. Thank you Karel, and the folks at Lotus Computers, for all your help, and for a great US made product!
— C. Read, Jackson, MS
The computer is outstanding, this machine is exactly what I wanted in a computer. Everyone I spoke to at Lotus Computer was more than willing to talk about what computer was best for my situation and we came up with a great solution. I am going to recommend you guys to anyone who needs a computer.
— Jayson Accordino, New Jersey
I had Karel build a computer for me in Nov 2010 because my existing one was totally outdated and Windows 7 had just come onto the market. Although being basically computer ignorant (I am over 60 yrs old and female), I did know enough to stay away from the commercial commuters (HP, Dell, etc.) -- reasons being that anyone I knew who bought such models always had problems, there is never any tech support with these companies, and such models always contain excess programs and advertisements I would never use.
I searched locally for someone to build what I wanted, had no success, then tried the internet. Karel’s name came up, I called and found I could work with him very well. It was a little spooky dealing with someone not local but he quoted a price very close to what I could buy commercially so I took the leap figuring I would be no worse off than if I went to a store, had a salesman pick one out and then bought the programs I really wanted. It was one of my best decisions.
Being computer ignorant, I could not instruct him as to the specifics but I did specify Windows 7, gave him a list of the programs I currently used, and told him how I expected to use the computer in the future. He also gave suggestions which I adopted and have never since regretted. The end result is a basic, no-fluff, strong computer. I got exactly what I wanted and the programs he suggested worked better than what I was previously using. I did not have to buy any additional programs and then worry about installing them correctly. It has never crashed nor been infected. As a matter of fact, I had to search long and hard to find the date I actually purchased this computer because I have never needed to talk to a “tech support” person since I bought it and therefore had no need to remember the date.
I strongly recommend that everyone have their next computer built for them to meet their exact specifications instead of purchasing a commercial product that will only get close to what you want, leaving you to still buy the programs you actually want, and that will contain a lot of excess, useless junk. And, based on my results, I recommend that Karel build it for you. He produced exactly what I wanted, no more than I wanted, and he did it perfectly. Should I need another computer in the future, I will not hesitate to use him again.
— Robin, Miami Beach, FL
The owner of this company, Karel Felipe, has a motto, "treat every customer like they are your only customer", and he does just that. My experience with lotus has been great; they consist of a kind,understanding staff willing to work with each individual to help them find their dream computer. I got the Eclipse 15, and I have no regrets. The photos online do not do this computer justice, it is beautifully made and performs in par with any other top of the line computer.
— Sam Getty, Marietta, GA
We purchased a server and an Eclipse 15 and have been quite pleased with both products.
The server, a quad-core XEON monster, has proven itself quiet and reliable.
The Eclipse is my main machine now. Lotus is small and customer focused enough to build to specifications; we'd requested a hardware-only option (no OS) with the 1080p screen.
I've been running Ubuntu 12.10 without incident for four months. Linux is now mature enough to support all of the special features of these machines. Bumblebee unlocks the prodigious video capabilities, ergo "optirun google-earth".
On the hardware itself, I'm most impressed with the quality of the build. The keyboard quality and solidity rivals a Mac.
The price is competitive with other makers for this tier of machine; however, with Lotus your dollars are supporting a small and growing American manufacturing company and discouraging corporate exploitation of slave-grade labor in laogai camps in China.
Lotus is great choice for the discriminating casual, business, or game user who wants to encourage production of quality durable goods on America soil.
— Greg Hedger, New York, NY
If you want a desktop computer or notebook consider American Made Lotus!! We purchased the Ultrabook after comparing similar specs to apple, sony, dell, ect. and found Lotus computers offers the best price, with the highest level of quality components, without all the added junk the big corporations throw in (that cant be removed, cause your computer to slug, and cost money to control). Compare for yourself in detail for example the processors. There are thousands of intel processors. Which one is in your computer for the money? Go to Intels website and find out. We are so impressed with this feather powerhouse computer we purchased the desktop Apex mini. The silent fan is almost as big as the computer, its lightning fast on start-up and shut-down, and no junk. For me and my wife we will buy American made!
— John Arrigo, Rockledge, FL
My computer works great, looks great, feels great. The customer service, though, has to be the best part. I really feel like the gang in Florida cares that I have the best PC experience possible and so far that has been the case!
— Tessa Swanson, Chicago, IL
I have had my Lotus Laptop for 3 or 4 years. I have never had a problem, and it still works fantastically! Still plays all the new games, and runs smoothly. I love Lotus Computers, and will be a user for life.
— Chris Bennett, Orlando, FL